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🏢 Facilities (ALF / SNF)

Resident equipment, restocking, and insurance billing — handled by one partner.

When MediHarbor is a great fit

Common scenarios where we make your job easier and your patient's transition smoother.

Resident equipment

Wheelchairs, walkers, beds, and pressure surfaces for new and current residents.

Restocking & supplies

Reliable resupply of incontinence, wound, and daily-living items.

Billing handled

We bill the right payer so your staff doesn't have to.

Fast replacements

Quick turnaround when equipment breaks or a resident's needs change.

The referral flow — and how we handle every outcome

One simple process. Whether the documentation lines up or not, the patient is taken care of and you stay informed.

Referral receivedcall · Parachute Health · fax (315) 885-4795 · secure form
Intake & insurance verificationwe confirm coverage & the right payer
Medical-necessity & documentation checkMedicare LCD criteria · written order
✓ Good outcome — criteria met
Approved / authorized
White-glove delivery & in-home setup
Education, follow-up & resupply
⚠ Bad outcome — gap or not covered
We flag the gap immediately
Obtain order/notes · prior auth · appeal
Still not covered? Transparent private-pay or a suitable alternative
💙 Patient cared for — and you're kept informed at every step

Real-world example

✓ Good outcome

A new resident needs a bariatric wheelchair and a pressure mattress. We size correctly, deliver, and bill the resident's plan — your team just signs for it.

⚠ When something's missing — handled

A resident's item isn't covered by their plan. We surface it up front, present a clear private-pay quote, and offer a covered alternative so there are no billing surprises.

Billing we handle

We bill most payers and the secondary — so your patients face little to nothing out of pocket. (Not Medicaid at this time.)

MedicareCommercial PPOLong-term care insuranceWorkers' compNo-Fault / LOPSecondary / supplementalPrivate pay

Helpful guides to share

Plain-language explainers your patients and staff can use.

Refer a facilities patient

Call us 24/7, or send a secure referral through the order form — we take it from there.

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