SMS / Text Messaging Terms

How MediHarbor text messaging works: consent, frequency, rates, and opting out.

Program description

MediHarbor ("we") sends text messages (SMS) to customers and referral partners who opt in. Messages include: order confirmations and status updates, delivery scheduling and notifications, requests for required documentation or insurance information, service and follow-up reminders, and responses to your inquiries. With separate consent, we may occasionally send information about products or services relevant to your care.

Opting in

You opt in by checking the SMS consent box on our order form, by texting us first, or by telling a MediHarbor team member you'd like text updates. Consent is not a condition of purchasing any goods or services.

Message frequency, rates & cancellation

  • Message frequency may vary based on your order activity.
  • Message and data rates may apply per your mobile carrier plan.
  • Reply STOP to opt out at any time. After you send STOP, we will confirm your opt-out and send no further messages unless you re-subscribe.
  • Reply HELP for help, call us at (607) 270-2777, or email contact@mediharbor.net.
  • Carriers are not liable for delayed or undelivered messages.

Privacy

We will not share mobile information with third parties for promotional or marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. See our Notice of Privacy Practices. Please do not send protected health information by text; use our secure order form or call us.

Contact

MediHarbor LLC — 1849 W Water St #5, Elmira, NY 14905. Call (607) 270-2777 or email contact@mediharbor.net.