Physicians & clinic staff — DME Referrals & Process

When MediHarbor is a great fit

Common scenarios where we make your job easier and your patient's transition smoother.

You prescribe, we run it

Braces, CGMs, nebulizers, mobility, and more — we manage the DMEPOS process end to end.

No paperwork chase

We prepare the order, capture medical necessity, and follow up with the patient.

Fast turnaround

Quick delivery and setup so your patient isn't waiting.

Closed loop

We report back so you know the patient received and is using the equipment.

The referral flow — and how we handle every outcome

One simple process. Whether the documentation lines up or not, the patient is taken care of and you stay informed.

Referral receivedcall · Parachute Health · fax (315) 885-4795 · secure form

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Intake & insurance verificationwe confirm coverage & the right payer

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Medical-necessity & documentation checkMedicare LCD criteria · written order

✓ Good outcome — criteria met

Approved / authorized

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White-glove delivery & in-home setup

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Education, follow-up & resupply

⚠ Bad outcome — gap or not covered

We flag the gap immediately

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Obtain order/notes · prior auth · appeal

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Still not covered? Transparent private-pay or a suitable alternative

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💙 Patient cared for — and you're kept informed at every step

Real-world example

✓ Good outcome

You order a CGM for an insulin-treated patient. We confirm the criteria, complete the paperwork, deliver, and teach the patient — then send you confirmation.

⚠ When something's missing — handled

A braced patient's code needs prior authorization. We start the PA, keep the patient informed, and offer options while it's pending — you don't have to manage any of it.

Billing we handle

We bill most payers and the secondary — so your patients face little to nothing out of pocket. (Not Medicaid at this time.)

MedicareCommercial PPOLong-term care insuranceWorkers' compNo-Fault / LOPSecondary / supplementalPrivate pay

Helpful guides to share

Plain-language explainers your patients and staff can use.

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Refer a physicians patient

Call us 24/7, or send a secure referral through the order form — we take it from there.

📞 Call 24/7: (607) 270-2777 Refer a patient

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