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Contact Us

We're here to help — 24/7

Reach a real person any time, or order online. However you contact us, we make it simple.

Ways to reach us

Hours

Phone: answered 24/7. · Sales team: Mon–Fri 9 AM–5 PM. · Retail store: Thu, Fri & Sun 12–10 PM.

Healthcare providers

Send referrals via Parachute Health, fax (315) 885-4795, or the secure order form. See our referral playbooks. 🔒 Please don't email patient health information — use the secure form or call.