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Hospital stays & your home equipment

What happens to your DME — and billing — during an inpatient stay.

Why service pauses

When you're an inpatient in a hospital or skilled nursing facility, that facility is responsible for your equipment — so Medicare pauses home DME billing during the stay.

Rentals pause, then resume

For capped-rental items, the rental clock and billing pause during a covered inpatient stay and pick back up when you return home — you don't lose the months you already used.

Tell us about admissions & discharges

Let us know when you're admitted and when you're coming home. We adjust billing correctly and make sure your equipment is ready and working for your return.

Coming home?

We coordinate with discharge planning so the right equipment is set up before you arrive.

This page is general information, not medical advice. Talk to your healthcare provider about your specific situation. Medicare coverage depends on medical necessity and documentation and is not guaranteed.