SMS / Text Messaging Terms

How MediHarbor text messaging works: consent, frequency, rates, and opting out.

Program description

MediHarbor ("we") sends text messages (SMS) to customers and referral partners who opt in. Messages include: order confirmations and status updates, delivery scheduling and notifications, requests for required documentation or insurance information, service and follow-up reminders, and responses to your inquiries. With separate consent, we may occasionally send information about products or services relevant to your care.

Opting in

You opt in by checking the SMS consent box on our order form, by texting us first, or by telling a MediHarbor team member you'd like text updates. Consent is not a condition of purchasing any goods or services.

Message frequency, rates & cancellation

  • Message frequency varies based on your order activity.
  • Message and data rates may apply per your mobile carrier plan.
  • Reply STOP at any time to cancel. After you send STOP, we will confirm your opt-out and send no further messages unless you re-subscribe.
  • Reply HELP for help, call us at (607) 270-2777, or email contact@mediharbor.net.
  • Carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors acting on our behalf solely to deliver messages. See our Notice of Privacy Practices. Please do not send protected health information by text; use our secure order form or call us.

Contact

MediHarbor LLC — 1849 W Water St #5, Elmira, NY 14905. Call (607) 270-2777 or email contact@mediharbor.net.