Education Center
What to expect on delivery day
From the call-ahead to setup and training — how a MediHarbor delivery works.
Key takeaways
- We call ahead and arrive within your scheduled window.
- Clear a path and the room, and secure pets, before we arrive.
- We assemble, place, test, and train you — then we're a call away 24/7.
Before we arrive
We'll confirm a delivery window and call ahead. Please clear a path to the room, make space where the equipment will go, and secure any pets. If possible, have the patient or a caregiver present.
When we arrive
A background-screened, trained technician brings your equipment, checks the space, and brings it in discreetly — we deliver to homes, facilities, hotels, and more.
Setup & training
We assemble, place, and test the equipment, then show you and your caregiver how to use it safely and comfortably. We don't just drop it off.
What to have ready
Have your insurance details handy if we don't have them yet. We typically handle the prescription and paperwork — we'll tell you in advance if we need anything from you.
After delivery
Questions, adjustments, repairs, or resupply? We're a phone call away, 24/7. We follow up to make sure everything's working for you.
This page is general information, not medical advice. Talk to your healthcare provider about your specific situation. Medicare coverage depends on medical necessity and documentation and is not guaranteed.