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Contact Us

We're here to help — 24/7

Reach our 24/7 DME Help Desk any time, or order online. However you contact us, we make it simple.

Ways to reach us

Find us & service area

Visit us

1849 W Water St #5, Elmira, NY 14905
Get directions

Where we deliver

Local delivery & in-home setup across the Southern Tier — Elmira, Horseheads, Corning, Big Flats, Painted Post, Bath, Watkins Glen, Ithaca, and Sayre/Athens. We also drop-ship to the entire NYC metro & tri-state area (NY, NJ & CT).

Hours

Phone: answered 24/7. · Sales team: Mon–Fri 9 AM–5 PM. · Retail store: Thu, Fri & Sun 12–10 PM.

Healthcare providers

Send referrals via Parachute Health, fax (607) 228-9309, or the secure order form. See our referral playbooks. 🔒 Please don't email patient health information — use the secure form or call.

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New products, services, and company announcements — occasional emails, no spam.

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